Shipping policy

ORDER PROCESSING:

We ship once a week only on Wednesday so please bear this in mind when placing your order

DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to  shipping" button. 

SHIPPING RATES AND ESTIMATES:  

Shipping charges for  your order will be calculated and  displayed at checkout. 

INTERNATIONAL SHIPPING:

We offer international shipping to EU and North America

At this time, we do not ship to and countries in Asia

Shipping  charges for your order will be calculated  and displayed at checkout. 

Delivery to Europe is 4-12 days from the Wednesday next to when you place your order

Delivery to North America is 2-10 days from the Wednesday next to when you place your order

REFUNDS,, RETURNS AND EXCHANGES  We accept returns up to 30 days after delivery, if the item is unused and in its original  condition, and we will refund the full order amount minus the shipping costs for the return.  In the event that your order arrives damaged in any way, please email us as soon as possible  at

estelle@paolapetrobelli.com 

with your order number and a photo of the item’s condition. We  address these on a case-by-case basis but will try our best to work towards a satisfactory  solution.  If you have any further questions, please don't hesitate to contact us at

estelle@paolapetrobelli.com